As regards Italian citizens, only users over the age of 18 may purchase Products on this Site. Buyers who are not Italian citizens may purchase Products on the Site only if they are of age according to the law in their country. If there is no legislation in this regard, they must be at least 21 years old.

In any case, users who make purchases on this Site undertake to release Col dei Franchi from any liability should they make purchases from the Site without complying with their national law as regards under-age purchases.

Col dei Franchi reserves the right to refuse or cancel orders from (i) a user with whom it has an ongoing legal dispute; (ii) a user who has previously violated these General Terms and Conditions of Sale and/or the conditions and/or terms of a purchase contract with Col dei Franchi; (iii) a user who has been involved in fraud of any kind and, in particular, fraud related to credit card payments; (iv) users who have given false, incomplete or in any case inaccurate identification data or who have not promptly sent the documents requested by Col dei Franchi in accordance with these General Terms and Conditions of Sale or who have sent invalid documents; (v) users who do not give sufficient guarantees of solvency. In any case Col dei Franchi reserves the right to cancel orders for transactions which do not appear to be absolutely authentic.

As regards purchases made on the Site, the following situations may occur: the purchase process contains one or more material errors; the product data sheet, as defined below, may contain incorrect information due to material errors (e.g.: the price of the Product); due to a material error, a Product may be shown as available but during preparation of the order it no longer is. In these, or similar cases, users may request the order be cancelled or, in agreement with Col dei Franchi, may obtain a different Product after paying any difference in price.